GENERAL TERMS AND CONDITIONS
Please read and understand the following terms and conditions as they are binding for all ticket purchases.
No exchange of tickets will be made under any circumstances and tickets are not transferable.
No refund on tickets will be made under any circumstances unless event is cancelled or postponed
Lost or damaged ticket(s) will not be entertained.
Purchaser MUST present valid identification document when registering and entering venue.
No third party ticket collection allowed. Entry will be refused if tickets have not been purchased from www.loyaltylive.com or other authorized points of sale.
The resale of tickets is prohibited. We reserves the right to cancel any tickets that have been resold.
Infants in arms or children without tickets will not be admitted unless otherwise stated in event advertisements or announcement.
Venue Owner reserves the right without refund or compensation to refuse admission to any persons whose conduct is disorderly or unbecoming.
No photography, audio or video recording is allowed during the event unless otherwise stated by the Promoter.
The Promoter may add, withdraw or substitute artistes and/or vary advertised programmes, event times, seating arrangements and audience capacity without prior notice.
The Promoter/Venue Owner may use the ticket holder’s image or likeness in any live or recorded video display, photograph or picture.
The Promoter/Venue Owner may postpone, cancel, interrupt or stop the event due to adverse weather, dangerous situations, or any other causes beyond his reasonable control.
The Ticket Holder agrees to submit to any search for any prohibited items including but not limited to weapons, controlled, dangerous and illegal substances and recording devices.
The Ticket Holder voluntarily assumes all risk and danger incidental to the event whether occurring prior to, during or subsequent to the actual event, including any death, personal injury, loss, damage or liability.
Purchasers of tickets who are under 18 years of age should seek parental consent before purchasing tickets/merchandises from our website. By transacting on our website, purchaser certifies that purchaser is at least 18 years of age and understands and accepts these conditions of use.
Any complaints regarding the event will be directed to and dealt with by the Promoter.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
To personalize your experience (your information helps us to better respond to your individual needs)
To improve our website (we continually strive to improve our website offerings based on the information and feedback we received from you)
To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested by the customer.
To send periodic emails
The email address you provide for order processing, maybe used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.
To administer a contest, promotion, survey or other site feature
This policy was last modified on 10th June 2018.